What happened to my all access pass?

***Update 4/19/16***
I eventually got version 3 working after uninstalling and reinstalling with reboots of iPad in magic order. On to the next problem. Where is my all access pass? I paid for an all access pass with version 1.x/2.x. My child could get to all areas and play all games. After upgrading to version 3, access to nothing is available. When I "restore purchase" in the app it says the all access doesnt apply. Do I get a refund for the all access pass? Can it be rolled to version 3?

***Original***
Hello, thanks for re-writing the application to make better. Older version were very good but app was in need of refresh. Ive updated to v3 and the application will not launch. It just sits on the Kids Academy main splash screen. How do we fix this? I even removed and reinstalled and no difference. Im running latest IOS on iPad Air.

PaulJUT about Math games for kids, toddlers